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LEARN ABOUT OUR PATIENT ENGAGEMENT SOLUTIONS

One in eleven Americans have limited English language proficiency. That’s 25 million people who can’t easily make an appointment with your health system.

Low health literacy and limited access to technology are also significant barriers to care for some patient populations. When one or more of these things are weighing down an individual or family, patients can lose confidence and stop taking action to access care and adhere to treatment.

Watch this video to learn how our patient engagement solutions can help patient engagement, acquisition, and retention.

 

It's Time to Engage the Patients You're Missing

Stericycle’s patient engagement solutions meet patient populations where they are, throughout the patient journey, delivering the right blend of:

Live voice, classes and events, and medical call center services in multiple languages

Intuitive, responsive digital interactions – including personalized SMS & text messaging

So your health system can

Speak to patients in their own language

Improve access and health equity for more people

Increase trust and loyalty with existing patients and realize revenue goals

Transform patient engagement and experience

Stericycle offers the most comprehensive patient engagement platform in the industry. We are the only provider that seamlessly combines both voice and digital channels to provide the modern experience healthcare consumers want while solving complex challenges to patient access, action, and adherence.

Our Patient Engagement Solutions Provide:

live  voice scheduling

Live Voice Scheduling

Increase patient acquisition and loyalty with live agent scheduling solutions for appointments and classes.

find a doctor

Find a Doctor

Help patients find a choose the right provider and location for their needs.

referral management

Referral Management

Secure revenue and drive adherence with proactive care transitions and escalations.

post-\ discharge

Post-Discharge Services

Connect with patients within 24 to 48 hours of discharge to gauge compliance and adherence.

hotlines

Hotlines

Provide inbound telephone support to help answer patients' most frequently asked questions.

target marketing campaigns

Target Marketing Campaigns

Promote new providers, classes, and service lines through outbound campaigns.

Modernizing Patient Engagement, Maximizing Patient Outcomes.

Stericycle offers the most comprehensive patient engagement platform in the industry. We are the only provider that seamlessly combines both voice and digital channels to provide the modern experience healthcare consumers want while solving complex challenges to patient access, action, and adherence.

 

LEARN ABOUT OUR PATIENT ENGAGEMENT SOLUTIONS

Video Transcript

Do you have a way to engage all your patients, even those that are hard to reach?

Many of the things preventing patients from taking action in accessing care - things like language barriers, transportation and geography challenges, cost, busy schedules, long wait times, and limited business hours, as well as low health literacy and limited access to technology - are the same things that prevent them from taking action or adhering to care plans. When one or more of these things impact an individual or family, patients can lose confidence and stop taking action, failing to access care or adhere to treatment.

So how can you engage all of your patients, especially the patients with so many barriers?

Stericycle Communication Solutions' patient engagement solutions meet patient populations where they are throughout the patient journey. Only Stericycle offers the right blend of live voice and digital interactions for all your patients, even those who are falling through the access gaps. Better yet, our platform integrates with most EHR, CRM, and other systems, so you can speak to patients in their own language and connect patients to the right provider in the right venue of care at the right time. Sound good?

Our solutions help you to improve outcomes, increase trust and loyalty with existing patients, attract new patients and realize revenue goals, while also improving access and health equity for more people.

Stericycle helps health systems diversify and modernize patient engagement. Action, Access, Adherence. For everyone.