Scheduling Software for COVID-19 Vaccines & Testing | Stericycle Communications Solutions

Post-Discharge Services

Readmission rates for COVID-19 patients can be 3.5 times greater than for other hospital patients. Utilize post-discharge services to provide proactive follow-up, improve patient outcomes, and reduce readmission rates.

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Vaccine & Testing FAQ Chat Services

Address frequently asked vaccine and testing questions from website visitors through online chat without placing increased burden on internal resources.

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Live Voice Vaccine Scheduling, Reminders, & Support

Utilize our live voice scheduling solutions to schedule vaccine appointments and remind patients of their upcoming appointment with text and voice reminders.

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Pre-Arrival and Check-In Instructions

Send patients information via text about your latest COVID-19 arrival procedures to ensure that all social distancing guidelines are met. Let patients know if they should wait in their car or if they can check in on their mobile device.

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COVID-19 Vaccine & Testing Hotlines

Provide dedicated hotlines for patients, caregivers, and staff without adding extra support on site. Our professional agents are available to provide answers to their questions and information to help navigate the phases of distribution.

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Online Scheduling for Pop-Up COVID-19 Vaccine and Testing Clinics

Utilize online scheduling for both patients and staff to reduce the amount of time spent waiting in line, and streamline the process by providing detailed appointment instructions during scheduling.

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COVID-19 Tests & Vaccine Reminders

Use our Message Broadcast Solution to send patients and staff quick reminders of their test, vaccine, and/or booster appointments.

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Post-Vaccine Follow-Up for Staff and Patients

Have our professional agents follow-up with tested and vaccinated patients and staff to check on their well-being and remind them of next steps.

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Flexible Appointment Schedules and Lengths

Have full control of your schedule, and book slots as closely together as every 10 minutes to maximize vaccine supply and to vaccinate and test as many people as possible.

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