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digital health awards winner fall 2021Stericycle Intelligent Scheduling, our appointment scheduling solution, helped St. Luke’s Women’s Center attract new patients, retain existing ones, and reduce staff burden — improving access to mammography screenings with the convenience and ease of online scheduling.

Problem icon

The team at St. Luke’s Women’s Center needed a better way to manage their mammography appointment scheduling.


St. Luke’s offers an expansive array of breast care and women’s services.


The Women’s Center’s successful community outreach resulted in an increased demand for screenings.


St. Luke’s front desk staff were answering higher volumes of inbound calls to schedule appointments and needed a better appointment scheduling solution.


Multiple mammography sites and growing patient populations required a new way to manage the Women’s Center’s appointment scheduling.

the solutionn

St. Luke’s introduced Stericycle Intelligent Scheduling for mammography services.


The HIPAA compliant, self-scheduling solution provided patients with a convenient way to schedule their mammography screening appointments, 24 hours a day, 7 days a week.

the result

Stericycle’s appointment scheduling solution has helped to increase patient satisfaction because of its flexibility and 24/7 availability.


97% of St. Luke’s Women’s Health patients said they would recommend online scheduling.


50% of St. Luke’s screening mammograms are now scheduled through the Stericycle Intelligent Scheduling.


40% of patients using online scheduling were identified as new to the St. Luke’s system.