St. Luke’s offers an expansive array of breast care and women’s services.
The Women’s Center’s successful community outreach resulted in an increased demand for screenings.
St. Luke’s front desk staff were answering higher volumes of inbound calls to schedule appointments and needed a better appointment scheduling solution.
Multiple mammography sites and growing patient populations required a new way to manage the Women’s Center’s appointment scheduling.
The HIPAA compliant, self-scheduling solution provided patients with a convenient way to schedule their mammography screening appointments, 24 hours a day, 7 days a week.
97% of St. Luke’s Women’s Health patients said they would recommend online scheduling.
50% of St. Luke’s screening mammograms are now scheduled through the Stericycle Intelligent Scheduling.
40% of patients using online scheduling were identified as new to the St. Luke’s system.