Stericycle Communication Solutions recognizes the role both humans and information technology (IT) systems play in patient engagement, developing live voice and digital solutions to meet customer needs and market trends. — Frost & Sullivan
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“The CHRISTUS Health Associate Wellbeing Check-in Program wouldn’t be possible without Stericycle who was able to think creatively and take a risk with us.”
George Avila, System Vice President, Mission Integration, CHRISTUS Health
Read the case study“Stericycle online scheduling helps patients find an appointment at a location and time that is convenient for them whether they are an existing patient or new to the system.”
Sue Lindenbusch, Executive Director, St. Luke’s Cancer Center
Read the case study“Sending our call center calls to Stericycle team freed up our front desk staff and allowed them to focus on more complex scheduling issues and spend more time with patients in the office.”
Director of Clinical Operations and Informatics- Large Academic Health System
Read the case study“Stericycle offered GBMC an easy-to-use text messaging system that had us communicating with almost 50,000 patients very quickly as we fully reopened with new safety measures in place during the COVID-19 pandemic.”
Gregory Shaffer, Director of Marketing and Government Relations, GBMC
Read the case studyOur HIPAA-compliant patient scheduling solution is simple and convenient for patients to use while delivering the power, flexibility and scalability growing health systems need.
Reduce no-shows, increase patient loyalty, grow revenue, and improve health outcomes through a combination of automated patient appointment reminders with messaging and live voice interactions.
Simplify registration and meet patient expectations with the class and event management system built to engage patients in their healthcare.
Stericycle’s patient-centric approach can further engage patients at every point:
A growing body of research has demonstrated that when patients are actively involved in their own healthcare decision making, they not only tend to have better outcomes, but also makes the process more efficient and lower cost. “Patient engagement” refers to this process of providers and patients working together to improve health outcomes.
Learn more about patient engagement with the following resources: